President & Chief Executive Officer
Vic Grizzle has served as president and chief executive officer of Armstrong World Industries since 2016. He joined the company in January 2011 as executive vice president.
Vic brings to his role more than 30 years of experience in driving efficient manufacturing and process improvements, managing large-scale, global sales and marketing teams and leading international businesses to achieve growth. Prior to joining AWI, he served from 2005 to 2010 as president of Global Structures, Coatings and Tubing for Valmont Industries, a $3 billion global leader in engineered products and services for infrastructure development, irrigation equipment and services for agriculture. In addition, Vic was president of the commercial power division of EaglePicher Corporation, a diversified manufacturer and marketer of advanced power technology for multiple industrial, pharmaceutical, and commercial applications. Early in his career, he spent 16 years at General Electric in diverse operational roles of increasing responsibility in Asia, Europe and North America.
Vic holds a bachelor’s degree in mechanical engineering from California Polytechnic University. In addition to serving on the AWI board of directors, Vic is a member of the board of directors of Franklin Electric, global leader in the production and marketing of systems and components for water and fuel movement.
Chief Financial Officer
Chris Calzaretta was appointed chief financial officer of Armstrong World Industries in 2022. He joined the company in 2018 as vice president of Finance, Americas.
Chris brings over 20 years of finance and public accounting experience to his new role of CFO. In his previous role as vice president of Finance, Americas, he was instrumental in developing and implementing the company’s strategic growth plans. In addition, he was responsible for business unit finance, corporate financial planning and analysis, manufacturing finance and accounting, as well as merger and acquisition integration teams. Prior to joining AWI, Chris spent 10 years at E.I. DuPont de Nemours and Company where he held finance and accounting roles of increasing responsibility. He additionally held various accounting and financial reporting roles at FMC Corporation, American Meter Company and Delta Airlines. He began his career in public accounting at Ernst and Young.
Chris graduated from Rutgers University with a Bachelor of Science in Accounting and earned an MBA from Villanova University. He is also a Certified Public Accountant.
Senior Vice President, Americas
Mark Hershey was named senior vice president, Americas in 2022. In this position, he is responsible for the business strategy and operations of both company segments, Mineral Fiber and Architectural Specialties, along with ongoing responsibility for business development efforts. He joined the company in 2011 as general counsel and secretary and subsequently served as chief compliance officer and leader of the company’s sustainability efforts. During his tenure at AWI, he has played a key leadership role in a range of commercial transactions and strategic initiatives, including the separation of the flooring business in 2016, the sale of its European and Asian businesses in 2019, the acquisition of Turf Design, Moz Designs and Arktura in 2020, and the issuance of the company’s inaugural sustainability report in 2021.
Prior to joining AWI, Mark held the position of senior vice president, general counsel and secretary at Ricoh Americas Corporation, a $6 billion subsidiary of Ricoh Company Limited, a global manufacturer and leader in digital office equipment, software, and solutions. Prior to his role with Ricoh, Mark held similar leadership positions at IKON Office Solutions, Inc., the largest independent distributor of office products in the Americas and Europe.
Mark holds a bachelor’s degree in Finance from The Pennsylvania State University and a juris doctor from Villanova University School of Law. He serves on the board of trustees of The National Building Museum, a private, non-profit institution created by the U.S. Congress that educates, entertains, and engages people about the built environment while challenging them to advocate for a sustainable and equitable future.
Senior Vice President, Human Resources
Ellen Romano has served as senior vice president, Human Resources of Armstrong World Industries since 2013. She joined the company in 1983.
Prior to her current role, Ellen was vice president, Human Resources from 2009 to 2013, during which time she led the process of identifying, selecting and developing key global leaders to drive the company’s strategy. Through her steady progression in the company, she has gained deep expertise in organizational performance, learning and development, compliance, talent management, labor and employee relations and leadership development. Ellen spent the first 10 years of her career at AWI as a chemical engineer working in manufacturing and new product development before shifting to human resources.
Ellen holds a bachelor’s degree in chemical engineering from Grove City College and is a Six Sigma Master Black Belt. She also serves on the board of directors of the Lancaster Science Factory, a hands-on, interactive science center designed for K-8th graders and their families.
Senior Vice President, Sales Operations
Jill Crager was named senior vice president, Sales Operations in 2022. In this position, she is responsible for all distribution and direct sales channels, pricing, customer service and commercial digitalization.
Previously, Jill served as vice president, Digitalization where she led the effort to optimize Armstrong’s customer experiences through digital platforms and initiatives, simultaneously building and leveraging new technologies to enhance the company’s preeminent sales and service model. From 2013 to 2019 she was vice president, National Accounts and Retail, where she led the expansion of existing and new sales and distribution channels including bringing Armstrong products to maintenance, repair and operations and healthcare group purchasing organizations. Jill joined the company in 1998 in the information technology (IT) department before transitioning to customer-focused roles in 2005 when she became the leader of AWI’s customer focus center.
Jill earned her degree in Computer Science from The Pennsylvania State University.
Senior Vice President, Chief Information Officer
Dawn Kirchner-King has served as chief information officer for Armstrong World Industries since 2015 and was promoted to Senior Vice President in 2022.
In her role, Dawn manages the strategy and implementation of enterprise technology, cybersecurity, digital optimization and construction technology partnerships. She has been critical to the success of several strategic initiatives, including the divestitures, acquisitions and integrations of multiple businesses and technologies.
Before joining Armstrong in 2015, Dawn was a managing director at Hartman Executive Advisors, a firm specializing in part-time and temporary strategic advisory and process improvement services for global businesses. Prior to Hartman, Dawn held technology and marketing leadership roles at Glatfelter Paper, Donegal Insurance, PAS and Glatfelter Insurance. She received the Philadelphia CIO of the Year® ORBIE® award in 2020 and was recognized as one of six finalists for the InspireCIO’s CIO of the Year in 2021.
Dawn attended The Pennsylvania State University and earned an MBA from Temple University’s Fox School of Business.
Senior Vice President, General Counsel and Secretary
Austin So joined AWI as senior vice president, general counsel and secretary in 2022. In addition to leading the company’s legal team, he oversees AWI’s sustainability and compliance programs. Austin brings more than 20 years of broad legal experience from both corporate and private practice.
Prior to joining AWI, he was senior vice president, chief legal officer and secretary for StoneMor Inc., a publicly-traded owner and operator of cemeteries and funeral homes. From 2012 to 2016, he served as division general counsel and secretary for Heraeus Holding GMBH, a global Fortune 500 manufacturing conglomerate headquartered in Germany. Austin began his legal career at Cravath, Swain & Moore LLP and worked at several other leading law firms in New York City.
Austin holds a bachelor’s degree in Government from Harvard University and a juris doctor from the University of Pennsylvania Law School.
Jim Burge is controller and vice president of Armstrong World Industries. He joined the company in 2015.
Prior to assuming this position in 2021, Jim held several finance roles of increasing responsibility including controller, Armstrong Ceilings and Walls, external reporting and consolidations manager and external reporting manager. Before joining the company, Jim worked in auditing, controller and financial reporting roles with Fulton Financial Corporation, York International and the public accounting firm Grant Thornton LLP.
Jim is a certified public accountant and earned his bachelor’s degree in accounting from Bucknell University.