At Armstrong World Industries, We're Guided by Values

Our company and our brand are more than 160 years old. We believe that our devotion to our operating principles, and our commitment to acting responsibly and with integrity everywhere we work, have helped Armstrong stand the test of time.

Our Values

We established a core set of operating principles in 1960 that reflect the integrity and the commitment to acting responsibly that has shaped Armstrong since its founding. These operating principles remain our values today. These values are reflected in the work we do each day, and our promise - Experience Above All - extends beyond the products we make.

  • To respect the dignity and inherent rights of the individual in all dealings with people.
  • To maintain high moral and ethical standards and to reflect honestly, integrity, reliability and forthrightness in all relationships.
  • To reflect the tenets of good taste and common courtesy in all attributes, words and deeds.
  • To serve fairly and in proper balance the interests of all groups associated with the business --customers, stockholders, employees, suppliers, community neighbors, government and the general public.

Our Values

We established a core set of operating principles in 1960 that reflect the integrity and the commitment to acting responsibly that has shaped Armstrong since its founding. These operating principles remain our values today. These values are reflected in the work we do each day, and our promise - Experience Above All - extends beyond the products we make.
  • To respect the dignity and inherent rights of the individual in all dealings with people.
  • To maintain high moral and ethical standards and to reflect honestly, integrity, reliability and forthrightness in all relationships.
  • To reflect the tenets of good taste and common courtesy in all attributes, words and deeds.
  • To serve fairly and in proper balance the interests of all groups associated with the business --customers, stockholders, employees, suppliers, community neighbors, government and the general public.

 

"Let the Buyer Have Faith"

In the very early days of our company, founder Thomas Armstrong had supplied corks to a customer who provided a special soft drink for a street festival in Pittsburgh. The soft drinks went bad, and Tom's customer blamed Armstrong's corks. 

Tom replaced all of the soft drink – even though the drinks going sour likely had little to do with the corks.  That decision cost a pretty penny for a new business in the late 1800s, but he did it to preserve his reputation, stand behind his product and make his name synonymous with trust. 

The news spread all over Pittsburgh and people learned if the supplier was Armstrong, the buyer could have faith. Tom Armstrong went on to adopt that motto, "Let the Buyer Have Faith," and put his name on every bag of corks along with a written guarantee of quality in each bag.

This remains a core philosophy of our business today.

160+ Years of Innovation

Armstrong World Industries' origins date back to the founding of the Armstrong Cork Company in 1860 by Thomas Armstrong. Today, we continue our founder's legacy of trust and quality, delivering on our promises to the highest degree of professionalism, quality and service.